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Contact Arka Cool
Sales Department
Address
Safadasht Industrial Estate
Telephone:
09120992457
Email:
info[at]arkacoolstore[dot]ir
Account Department
Address
Safadasht Industrial Estate
Telephone:
02140668802
Email:
info[at]arkacoolstore[dot]ir
Office Department
Address
Safadasht Industrial Estate
Telephone:
02140668801
What is the process for canceling my order?
You have the option to cancel any order or shipment that you've halted from receiving by accessing your profile.
You can also consult the supplementary information to understand the steps involved in canceling an order.
How can I personally receive my order?
Arkacool offers the option of in-person order pickup for customers who cannot be present at their address for various reasons. This can be arranged through prior coordination and contact with Arkacool to make the process more convenient.
How do I place an order?
Once you're logged into your profile, add the desired item to your shopping cart, select your delivery address, and choose your payment method. Upon completing the order placement, the system will provide you with an order code.
How can I monitor the status of my order?
Visit the Arkacool website
and navigate to the "My Orders" section.
Here, you can access your order details and
track the progress of your order preparation and shipment.
What are the terms and expenses associated with shipping large, heavy, or super heavy items in Tehran and its suburbs?
To locate your product, the sales department will arrange a suitable vehicle for delivery to your specified destination. Please note that all shipping costs are the responsibility of the buyer.
Introduction and specifications of